Healthgrades Review Removal
We appeal Healthgrades reviews that break the site's review guidelines, for doctors, dentists and practices nationwide. You pay $375 only if the review comes down. Call (216) 294-2723 or see the same work on Google reviews.
They Chose Next Call
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Send us the review
Paste the review and the profile link. We will tell you which Healthgrades guideline it breaks, or that it breaks none, before you commit to anything.
- Guideline violations only
- Read on the review before you pay
- We name the specific guideline
- Doctors, dentists and practices nationwide
Takes about two minutes. We review it and come back to you the same day.
Call (216) 294-2723Call us at any hour, including nights and weekends
What Healthgrades will actually take down
Healthgrades takes down content that breaks its Community Review Guidelines, and nothing else.
Those guidelines are more specific than most doctors expect. Naming a member of staff, bringing up a lawsuit, insulting the physician, or reviewing a practice you never attended are all prohibited outright, and all appealable.
A bad outcome, a long wait, or a disputed bill, written by someone who was genuinely seen, is not. No service can remove that one.
What decides the rest is the appeal itself. Healthgrades moderates every review before it publishes, so a human already let this one through, and there is no meaningful second attempt after a rejection.
Reviews that break the Healthgrades guidelines
These are the categories with a real appeal behind them.
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Reviews from people who were never seen
Healthgrades asks reviewers to have had contact with the practice, or be family of someone who did. No appointment, no chart, no case to answer.
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Personal attacks and name-calling
Insults aimed at you or your staff, and anything libelous, harassing, threatening or inflammatory. A review is meant to describe an experience.
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Named staff and private details
Full names, phone numbers, email addresses and mailing addresses are prohibited. A one-star post that names the front desk is the common version.
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Claims about lawsuits and malpractice
References to legal matters or proceedings are not allowed in a review. The argument is the guideline, not whether the claim holds up.
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Deceptive or fabricated accounts
Misleading or fraudulent content, and reviews posted while impersonating someone else. Timing and reviewer history usually carry the case.
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Promotion, links and competitor posts
Personal website links, product and pharmaceutical endorsements, and posts placed to steer patients elsewhere. Prohibited on their face.
How it works
How the appeal works
Four stages. You are involved in the first one and the last one.
- 1
Send us the review
The review text, the profile it sits on, and anything you know about who wrote it. Nothing to pay at this stage.
- 2
We read it against the guidelines
You get one of two answers: the specific guideline it breaks and what we will file, or that it breaks none, in which case there is nothing to file.
- 3
We file the appeal
The violation goes to Healthgrades named and documented. Leave the review alone while it runs, and expect one to six weeks.
- 4
Removed, then billed
The review comes off the profile and you are invoiced $375 for it. If it stays up, you are not billed at all.
If the review does not qualify
Reply carefully, or not at all. A safe reply on a medical review says nothing about the person:
- Thank them and give a phone number to continue offline.
- Never confirm they were a patient.
- Never mention a treatment, a date, an outcome, or a bill.
- Never correct their version of events in public.
That last one matters more than it sounds: the practice that corrected patients on a review site paid a HIPAA settlement for it.
Then work on volume
One bad review is loud against nine and quiet against ninety. A steady flow of new ones is the only protection that holds, on Healthgrades and everywhere else patients look.
That, plus the profile work in local SEO, is what makes a single angry post stop mattering.
FAQ
Questions we get asked
Can a Healthgrades review be removed?
How long does Healthgrades review removal take?
What does it cost to remove a Healthgrades review?
Should I respond to the review while the appeal is running?
A review says I am being sued or names malpractice. Does that come down?
The reviewer was never my patient. Is that enough?
Do you handle other Healthgrades content, not just reviews?
Related services
Google Review Removal
The same work on your Google Business Profile, under Google policy.
Missing Google Reviews
The opposite problem: real reviews that stopped showing.
Google Business Profile Optimization
Most patients still start on Google. This is that side of the profile.
Listing Lock
Stop outside edits to the listing while you are cleaning up reviews.
Local SEO
Build the steady flow of new reviews that makes one bad post small.
Not sure which one you need?
Describe what you are seeing and we will tell you which of these it actually is. One call is usually enough.
Call (216) 294-2723 Or send a messageFind out how we can help
Speak to Our Experts!
Tell us what is happening with your profile and we will tell you what it takes to fix it. No charge for the conversation.
- (216) 294-2723 Call us at any hour, including nights and weekends
- drew@next-call.com
- 2673 Warrensville Center Rd., Shaker Heights, OH 44122
Mailing address. Profile work is handled remotely.
Not sure the review qualifies?
Send it over before you do anything to it. We will tell you which guideline it breaks, and if it breaks none we will say so and tell you what helps instead.