150+ reviews Top Rated on Google
A small business owner standing in the doorway of her shop

Google Business Profile Management and Reinstatement

Next Call gets suspended Google Business Profiles back online for businesses nationwide, and handles what comes next: reinstatement, review removal, local SEO and website development. Most reinstatements are done in three days and cost $699, paid only when your listing is back.

They Chose Next Call

BrewBoat, a Next Call client
HomeSmiles, a Next Call client
Michael Cordova, a Next Call client
Bellagio Implant Center, a Next Call client
Clearwater Party Boats, a Next Call client
BrewBoat, a Next Call client
HomeSmiles, a Next Call client
Michael Cordova, a Next Call client
Bellagio Implant Center, a Next Call client
Clearwater Party Boats, a Next Call client

What we do

Our Services

Four lines of work, and they mostly feed each other. A profile has to exist and stay unsuspended before ranking it is worth anything, and ranking it is worth more when the site behind it converts.

Google Business Profile services from Next Call

Google Business Profile Services

Everything that can go wrong with a Google Business Profile, and the fix for each one. We reinstate suspended profiles, get new ones verified, remove reviews that break Google policy, recover reviews that vanished, and lock the listing so nobody can edit it behind your back. Most clients come to us with an emergency and stay for the ongoing management.

Learn more about Google Business Profile Services
Local SEO services from Next Call

Local SEO

Ranking in the map pack takes more than a filled-out profile. We handle the citation cleanup, on-page work, and review strategy that decide which three businesses Google shows first. Work is reported monthly against the searches that actually bring you calls, not vanity keywords.

Learn more about Local SEO
Google Ads management from Next Call

Advertising Solutions

Google Ads accounts waste money in predictable ways: broad match with no negatives, bids on searches that never convert, and landing pages that do not match the ad. We rebuild the account around the searches that produce calls, and we handle account verification and suspension appeals when Google flags you.

Learn more about Advertising Solutions
Website development from Next Call

Website Development

A site that loads fast, reads well on a phone, and turns visitors into calls. We build on modern static tooling rather than page builders, so pages load in under a second and the SEO groundwork is in place from the first commit. New builds and rescues of sites that never converted.

Learn more about Website Development

Why us

Why Partner with Next Call?

Four numbers that say more than a list of promises.

3 days

Typical turnaround

Most listings are back inside 72 hours

About 75% of the profiles we take on are reinstated within three days and 99% inside ten. Google's own appeal process can run up to 60 days, and one wrong document adds roughly another ten.

$0

Due upfront

You pay when the listing is live again

Reinstatement is billed at $699 on completion. No retainer to start, and nothing owed if the appeal does not succeed. See how reinstatement works.

2

People on your account

You talk to whoever writes your appeal

Both founders have spent more than a decade on Google Business Profile problems specifically. There is no account manager layer in between, which is why we can usually name the likely trigger on the first call.

4.9

Google rating

Rated by the businesses we got back online

From 150+ reviews, most left by owners who came to us with a suspension and stayed for the ongoing work. Read them on Google.

Who you work with

Meet Your Digital Ally

Two people handle every Next Call account, and both have been doing Google Business Profile work since before it was called that. You will not be handed to a junior account manager.

Drew Johnson, founder of Next Call

Drew Johnson

Founder

Drew has spent more than 15 years in digital marketing and has owned several agencies. He handles the hardest reinstatement and verification cases himself.

Joe McHenry, co-founder of Next Call

Joe McHenry

Co-Founder

Joe has worked in local marketing for a decade and focuses on Google Business Profile listings, with a bias toward getting them fixed fast.

FAQ

Questions we get before the first call

How long does a Google Business Profile reinstatement take?
Most of the profiles we take on come back within three days, and almost all of them are resolved inside ten. Doing it yourself is slower: Google's own appeal process can run up to 60 days, and a mistake in the first submission adds roughly another ten. See how our reinstatement service works.
Do I pay before or after my profile is reinstated?
After. Reinstatement is $699 and you pay when the listing is back, not upfront. If we cannot get it reinstated, you do not pay for it.
Can you remove a bad Google review?
We can remove reviews that break Google's content policy: fake reviews, spam, reviews from competitors, off-topic rants, and anything with prohibited content. A genuine unhappy customer who describes a real experience is not removable by anyone, and any company that tells you otherwise is selling you something that does not exist. More on Google review removal.
Do you only work with businesses in Ohio?
No. We work with businesses across the United States. Our office is at 2673 Warrensville Center Rd., Shaker Heights, OH 44122, but profile work is handled remotely, so where you are located does not change what we can do.
My listing is not suspended, it just does not show up. Can you help?
That is a different problem and it has a different fix. When a profile is live but invisible, the cause is usually categories, service areas, thin profile data, or competitors outranking you on proximity and reviews. That is profile optimization and local SEO work rather than reinstatement.

Find out how we can help

Speak to Our Experts!

Tell us what is happening with your profile and we will tell you what it takes to fix it. No charge for the conversation.

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Is your Google Business Profile suspended right now?

Call us and we will tell you in a few minutes whether it is fixable, what likely triggered it, and how fast we can turn it around.